Created 22 October 2018.
Last update: 22 October 2018.
Definition of words used within this Policy
Agents: professional advisers
RMC: Right Mind Coach (RMC)
Personal Data: any information that relates to an identified or identifiable individual
Policy: RMC’s Privacy Policy as set out below and varied from time to time
Regulations: the General Data Protection Regulations 2016
About this Policy
This Policy describes how Karen Phillips of RMC collects, uses and stores Personal Data. RMC may update this Policy and record the date of the latest changes above. Your use of this website constitutes consent to any such changes. If any court finds that any provision of this Policy (or part thereof) is invalid, illegal or unenforceable, such provisions (or part thereof) shall to the extent required be deleted and the validity and enforceability of the remaining provisions shall not be effected.
Collection of Personal Data
Karen will collect Personal Data from general form/contract completion and receipt of emails.
Use of Personal Data
Karen will only collect and process Personal Data for legitimate purposes, which include:
• the provision of appropriate coaching and mentoring services
• sending and receiving emails
• responding to queries
• maintenance of business records
• recording 1-to-1 coaching or mentoring consultations
Retention of Data
RMC will keep your Personal Data accurate, relevant and safe. It will be kept for a minimum of 7 years from initial contact or such other period of time required by law. Personal Data will be stored in hard copy and electronically on personal computer systems, cloud storage systems and online services. Key precautions to prevent data breaches comprise updated anti-virus software on all personal computers and using trusted providers for cloud services.
Sharing Data
RMC does not share Personal Data with any third parties (without the individual’s prior written agreement) except with its Agents or as required by law and only for legitimate purposes relevant to running the business. RMC’s website includes social media features such as Facebook. Your interaction with such features is governed by the privacy policy of the company providing it.
Your Rights
You have the right to request:
• a copy of your Personal Data held by RMC
• RMC correct your Personal Data, if it is found to be incorrect
• RMC delete your Personal Data, once it is no longer necessary for us to retain it
• RMC ceases to process your Personal Data
A fee will not be charged for any associated administration incurred by RMC, unless requests are excessive or unfounded. If you are not happy about how RMC collects, uses and stores your Personal Data, please speak to Karen in the first instance. Otherwise, you have a right to complain to the Information Commissioner’s Office at www.ico.org.uk
Contact
You can learn more about your rights under the Regulations at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
If you have any queries regarding this Policy, please do not hesitate to contact Karen Philips at rightmindcoach@outlook.com